Fixed — and proven fixed.
From detection to fix: every escalation is carried through — usually by the contractor you already use — and only a re-test pass closes the record.
Three problems that disappear
Done means re-tested
The repaired asset is re-tested by the Atom itself. No verified pass, no closure — “job done” is measured, not declared.
Dispatch is automatic
The fault goes straight to an approved engineer with the full history attached. No phone call, no description, no guesswork.
Your contractors, kept
Bronze, Silver and Gold tiers keep the people who've held the spanner for twenty years — approved, instructed and verified through Airebo.
What it does for each of them
Property manager / managing agent
- The chasing loop disappears — escalation to closure is managed
- Interim controls recorded while an asset is down
- Every ticket links back to the signed evidence
Landlord / Responsible Person
- Closure you can defend: verified by re-test, on the record
- The safety position never left implied during repairs
- Evidence re-certified the moment the loop closes
Your existing contractors
- They keep the work — approved onto the building, not replaced
- Fault history attached: right parts, first visit
- Fewer blind check visits, more actual fixes
Compliance officer
- Remediation history with verified return-to-pass, per asset
- Escalations graded and timed — SLAs visible
- The loop closed in fact and on file
Delivery tiers: Bronze (your contractors, approved) · Silver (certified & coordinated) · Gold (fully managed with Hi-Tec, ISO 9001 & 27001) — detail under How it works